
GeraldDagher
I build what happens next.
Product leader. Systems thinker. Writer. Husband. Father. From the Bronx to enterprise AI, the work is the same: build systems that hold up under pressure.
scroll to go closerMaking enterprise AI something teams can actually operate.
Product Lead, Agentic AI Platform
I own product strategy for the enterprise agent control plane: orchestration, evaluation, governance, and shared context. It is the infrastructure that decides whether AI agents make it to production and stay there.
The range is the point: from crews placing physical network infrastructure, through software for HIPAA-regulated healthcare, to reliability for a global cloud platform, to the AI layer on top. Every altitude, same discipline: it only counts when another team can run it.
The record, as built.
Twelve years across enterprise AI, cloud reliability, regulated healthcare, and frontline operations.
IBM (HashiCorp, acquired by IBM in 2025)
Product Lead, Agentic AI Platform2022HashiCorp, then IBM post-acquisition
Senior Product Manager & Product Lead, AI-Powered Reliability & Operational Intelligence2019Sentry Data Systems, acquired by Craneware Group
Product Manager2014AT&T
Senior Business Analyst | Network Operations ManagerThe ideas have somewhere to go.
Side work, archives, and writing that runs alongside the day job.

Everything above started here.
Same kid, same question: how does this actually work, and how do I make it better for the people using it?
The long versions.
Everything above, with the detail the front page leaves out.